At Black Jewel Foundation, we are committed to ensuring our donors are satisfied with their contributions. If you have made a donation in error or would like to request a refund for any reason, please review our refund policy below:

1. Eligibility for Refund:

• Refund requests must be made within 30 days of the donation date.

• Refund requests can only be processed for donations made directly to Black Jewel Foundation.

• Donations made through third-party platforms or fundraising events may be subject to their respective refund policies.

1. How to Request a Refund:

• To request a refund, please contact us via email at contact@blackjewel.ca.

• In your email, include your name, donation amount, donation date, and the reason for the refund request.

1. Refund Processing:

• Refunds will be processed within 10 business days of receiving a valid refund request.

• Refunds will be issued to the original method of payment used for the donation.

• In some cases, refunds may be subject to processing fees or administrative charges.

1. Donor Satisfaction:

• We value your feedback and strive to address any concerns or issues regarding your donation promptly.

• If you have any questions or need further assistance, please don't hesitate to contact us.

1. Policy Updates:

• Black Jewel Foundation reserves the right to update or modify this refund policy at any time without prior notice.

• Any changes to the refund policy will be communicated through our website or via email to donors.

Thank you for your support of Black Jewel Foundation. Your generosity helps us continue our mission of building a vibrant and empowered Black community.
If you have any questions or require further assistance regarding our refund policy, please reach out to us at contact@blackjewel.ca.


Sincerely,
Donna
Founder
Black Jewel Foundation